Refund policy

Due to the immediate and irreversible nature of digital products, we cannot offer refunds, credits, or exchanges for a change of mind.

Unlike physical items, digital assets (such as downloadable files, templates, or software) cannot be returned or restored to our inventory once access is granted. For this reason, all sales of digital products are final.

To ensure our products meet your expectations and technical requirements, it is very important that you thoroughly read the product page, title, and description before completing your purchase.
Please pay close attention to:
  • Product Specifications: Formats, dimensions, and software compatibility.
  • Included Features: Exactly what is (and is not) included in the download.
  • System Requirements: Any specific tools or software needed to open and use the files.
Note: If you experience any technical issues or receive a corrupted file, please contact our support team immediately, and we will gladly resolve the issue.

Mail: stainedglassacademy@gmail.com